Hi there,

We hope you are well.

As you may be aware, on Monday the UK Government gave the advice that we all avoid non-essential travel and public places such as pubs and clubs.

Whilst not an out-right ban, we feel the time is now to take decisive action in order to assist in delaying the spread of the Coronavirus. There is too much at stake and our highest priority has to be the health and well-being of you, our customers, our staff and venue staff.

Therefore we have taken the difficult decision to postpone and re-schedule all of our events with immediate effect, for at least the next 12 weeks.

We apologise if this causes any inconvenience but we feel sure you will understand and agree with our decision.

If you have bought a ticket for one of our events, please be assured that we will honour your booking later in the year as we re-arrange and re-schedule all events.

We are currently speaking to venues about re-arranging and adding more dates later in the year and we will be communicating these to you over the coming week or so.

The one thing we cannot do is issue refunds, and the reasons for this are two-fold.

1. We are a small business that does not have cash reserves for this type of unprecedented situation.

2. We use an online payment and tickets business called Eventbrite, through our website. Last Wednesday, and without prior notice, Eventbrite, stopped payments to us for tickets you had kindly bought for our events, in order to protect themselves. We are very unhappy at this development and have given them notice that if they do not resolve this situation, that we will be moving to another provider. However, in the meantime, and as this is where most of our income comes from, this has put a massive strain on our resources, as we are sure you can imagine.

Once again we are sorry it has got to this stage but we believe that this is the right thing to do.

We appreciate, in advance, your understanding and we wish you and your families health and strength to get through this most challenging of times.

We look forward to welcoming you to one of our events when this current crisis comes to an end.

Warm regards,
Eddie

Eddie Ludlow
Co-Founder & Evangelist
The Whisky Lounge Ltd